The Troubleshooting section is helpful if you are experiencing any technical problems with Clickx or your web browser. Whether your data won’t load, updating a web browser, or clearing cache, this section can help solve common occurring problems with Clickx.



If you are experiencing any issues with your web browser or third-party applications, usually the best way to fix these issues is by clearing your cache files and cookies. To do so, first log-out of Clickx and follow a few easy steps.


For Chrome:

1) Go to your Chrome Settings on the top left of your desktop screen.

2) Click on “Clear Browsing Data”

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3) Next to “Obliterate the following items from”, select “the past day” or a specified date that you want to clear your browsing data from.

4) Also, click the checkboxes next to “Cookies and other site and plugin data” and “Cached images and files”

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5) Click on the “clear browsing” data button on the bottom right of the pop-up screen

6) Log back into Clickx and your cache and cookies should be cleared.




 

For Safari:

1) Go to your Safari Settings on the top left of your desktop screen.

2) Click on “Preferences”

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3) Go to the “Privacy” Settings


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4) Click on “Remove All Website Data” and then click “Remove Now”

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